Implementation Rescue & Assurance
For companies in the middle of an ERP implementation that isn't going the way it should
The Challenge
ERP implementations go off the rails for predictable reasons — scope expansion, capability gaps that surface late, weak project governance, unclear ownership of decisions. By the time the symptoms are visible (missed milestones, budget overruns, team frustration), significant damage has often already been done.
What you need is a clear-eyed, independent assessment of where things actually stand — and a defensible recommendation about what to do next.
What We Do
We perform a rapid, structured assessment of your implementation: where it is against where it should be, what's gone wrong and why, what realistic recovery paths exist. We've been on every side of these projects — as the implementer, as the client advisor, and now as a fully independent voice — and we know how to read the situation accurately.
The assessment results in a clear recommendation: continue with adjustments, change implementation partners, restart with a different platform, or stop entirely.
What You Get
- Rapid project status assessment — what's complete, what's at risk, and what hasn't surfaced yet
- Root-cause analysis of why the project is in trouble
- Recovery path options with effort, cost, and risk for each
- Clear go-forward recommendation with rationale
- Optional ongoing oversight if you continue the project
What Makes This Different
You get a fast, honest read on where the project actually stands — typically within a week or two — written by someone who's seen a hundred of these go right and a hundred more go sideways. The assessment is led personally by Mark, with 30+ years of implementation experience behind every observation. The recovery recommendation is shaped only by what's best for the project's outcome — including, sometimes, the recommendation to stop.
Is This Right for You?
- Your implementation is missing milestones or running over budget
- You're hearing conflicting stories from vendors and internal teams about project status
- The implementation partner is asking for change orders that feel out of proportion
- You suspect the project is in worse shape than you're being told
- You need to make a stop/continue decision with credible independent input
The same three commitments hold across every engagement.
We start with your business, not your technology.
Time with operations leaders, not just the executive team. The workarounds, the exception cases, the small process decisions made years ago. The technology question comes after we know how the operation actually runs.
Mark personally leads every engagement.
Supplemented by hand-selected senior consultants when scope calls for it — never junior staff running discovery while a partner shows up for the milestones. The experience you're paying for is the experience doing the work.
The deliverables are written for you.
Plain English. Clear logic. Recommendations you can defend to your board, your owners, or your own team without translation. Every document is still useful a year after the engagement ends.
Ready to get started?
The first call is always just a conversation — no pitch, no pressure.
Schedule a Conversation